The washer finished its cycle. The hallway did not.

Turn the meter valve, then look at the next room

Water that is still running is the only emergency. On most Georgetown lots the shutoff sits in the meter box at the curb, and a meter key or a crescent wrench closes it. If a water heater is the source, close the cold line on top of the tank. Kill the breaker to any room where water reached a plug.

Stopping the flow does not stop the spread. Water on a slab keeps moving along the bottom plate and shows up as a swollen baseboard in the bedroom two days later. Water on a pier-and-beam floor goes down through the subfloor into the crawl space, where nobody looks. A hot August afternoon in Central Texas does not dry a wet wall cavity. It cooks it.

Before anything gets cut in a Georgetown house, the local provider meters every wall in the affected rooms and the rooms beside them. Those readings, not a guess, decide what opens.

What a Georgetown crew checks that a mop cannot

What happens	What it means for you
Every room next to the wet one gets metered, not only the room with the puddle	Water that ran under a wall into the closet is found before the carpet pad sours
Pier-and-beam houses get a crawl space look with a light and a meter	The joists under the Victorian dry along with the pine floor above them
Wood floors get mats and readings before anyone reaches for a pry bar	A cupped floor gets a real answer instead of an automatic tear-out
Sewage and river water get handled as contaminated, with containment	Clean rooms stay clean while the dirty material goes out
Dehumidifiers sized for Williamson County humidity, not a dry-climate chart	The drywall reaches its target instead of stalling at damp for a week
Readings and photos go into a dated log from the first visit	The adjuster gets numbers, not your memory of how bad it looked

Before the first piece of drywall comes out

Close the meter valve if you can get to it without wading through water near an outlet. Open the cabinet doors under a wet sink. Pull rugs, boxes, and anything on the floor out of the wet rooms. Take a photo of every wet room, the source, and the ceiling if it is stained. Then make the call. You do not need to know whether this is an extraction job, a drying job, or a sewage job. Say what you see and the provider figures out the rest.

Why Georgetown houses get wet the way they do

Georgetown sits at about 750 feet where the North and South Forks of the San Gabriel meet, with limestone under the west side of town and Blackland clay under the east. The oldest houses, the 1880s and 1890s Victorians around the courthouse square and along University Avenue, stand on piers over a crawl space. Nearly everything built since Del Webb broke ground on Sun City in the mid-1990s sits on a slab poured over clay that swells in a wet spring and shrinks in a dry August.

The river does not need a hurricane to rise. On July 5, 2025, the San Gabriel climbed about 30 feet above its normal level in a few hours, evacuated the Two Rivers and Waters Edge apartments, put San Gabriel Park and Blue Hole Park under water, and broke a water main in the riverbed that put neighborhoods around I-35 on a boil notice. Memorial Day 2015 brought flash flooding across Williamson County as well. In February 2021, the week-long freeze split attic lines all over town and froze the pumps at the city water plants.

Repairs that touch plumbing, framing, or wiring inside the city go through Georgetown Building Permits and Inspections, and the Old Town historic districts add a design review on top. The dam that holds back the North Fork upstream belongs to the U.S. Army Corps of Engineers at Lake Georgetown, and its releases are the number to watch after a big rain.

Does a Texas policy pay for a frozen line or a river flood?

A pipe that split in a freeze, a washer hose that let go, or a water heater that failed all at once is the kind of sudden loss many Texas homeowner policies respond to. River water is different: most homeowner policies exclude it, and flood coverage is usually a separate policy. A leak that dripped for months is often called gradual and excluded. Nobody who has not read your policy can tell you what it pays, and this site will not pretend to. The provider photographs each room, logs the moisture readings from the first hour, and writes a scope you can hand to the adjuster. The adjuster decides.

The communities we cover around Georgetown

We serve Georgetown from Old Town and San Gabriel Heights out to Sun City, Berry Creek, Wolf Ranch, Serenada, Cimarron Hills, Water Oak, Woodlake, Georgetown Village, Parkside on the River, and Crystal Knoll. We serve Jarrell, Liberty Hill, Leander, Cedar Park, Hutto, Taylor, Round Rock, Florence, Salado, Granger, Weir, Bartlett, Walburg, Andice, Santa Rita Ranch, and Rancho Sienna. Each community has its own page on the areas page.

Call (512) 399-1654 and say what got wet. We put you through to an independent local water damage provider serving Georgetown and northern Williamson County.